Help Desk

What are my payment options?

OPTION 1:

Pay When Your Package Is Delivered (C.O.D.)

We ship your order by Canada Post or Fedex Ground, whichever is more economical.

  • Canada Post: If not delivered directly to you, your local Canada Post retail office will notify you when your package is ready for pick-up. Upon pick-up, you simply pay the total amount owing in cash (or cheque, depending on your payment arrangements with BOES Inc.). Canada Post then forwards your payment to us. Collect on Delivery (C.O.D.) costs an extra $7.
  • Fedex Ground: We usually use Fedex Ground for wholesale orders to non-residential addresses. Collect on Delivery (C.O.D) costs an extra $7; pay your invoice total to the driver directly.

OPTION 2:

Pre-Pay with Visa or Mastercard and we will ship within 24 hours.

Pre-paying saves you C.O.D. fees.   We are not set up for AMEX.

OPTION 3:

Pay Securely Online
Paypal

BOES Inc. has an account with PayPal, an instant and secure on-line payment service. You can use Visa or Mastercard, or even pay directly from your savings or checking account. Sign-up is FAST, FREE, and EASY. For more information, log on to www.paypal.com

NOTE: You are paying directly to the account of “info@boes.ca”. As soon as the funds are deposited to the BOES Inc. PayPal account, your order will be sent no later than the next business day.

OPTION 4 (for schools only):

Fax your Purchase Order to 905-704-0075.

Include the following information:

  • Purchase Order number
  • Contact phone number and name for accounts receivable
  • Working email address
  • Your order in detail and printed on letterhead
  • Signature

An email confirmation will follow your faxed order.

Terms and Conditions

How do I contact BOES Inc.?

Wholesale customers e-mail:

info@boes.ca

We pride ourselves in quick e-mail replies, and guarantee that we will respond to weekday inquiries within 24 hours; weekend or holiday inquiries within 48 hours.

 

How much is shipping and handling?

We do not charge fixed shipping fees. Shipping costs depend on the size and weight of your package, and the distance from our warehouse in St. Catharines, Ontario to your delivery location.

We ship your order by Canada Post Expedited service or Fedex Ground, whichever is more economical. Guaranteed next-day or express delivery can be arranged at your request. We like to send you a quote before finalizing your invoice.

Terms and Conditions

What is your returns and exchanges policy?

BOES Inc. stands behind all of its products. If for any reason your product is unsatisfactory, speak to one of our sales representatives and we would be pleased to offer you an exchange or credit.

Terms and Conditions

What are your hours of operation?

We answer our phones Monday to Friday, 9:30AM – 5PM (except on statutory holidays). Our warehouse is closed to the public.

Do you sell to retail customers?

BOES Inc. is a wholesaler to certified clubs, schools, and fitness centers. If you are a retail customer and would like to purchase the  equipment offered on this website, please visit your local boxing or fitness club, or log on to www.canbox.ca.

I'm a coach/fitness instructor and would like to sell your equipment to my clients. Is there a minimum order?

A minimum first-time order is CAD$200 (applies to boxing and mixed martial arts equipment only). We accept Visa or Mastercard, or we can ship your order Collect On Delivery (COD).  Purchase Orders are welcome.

Terms and Conditions